You make a sale. Hand over your product. Job done, right? Wrong. Handled correctly, each sale you make can become a profitable lifelong relationship with your customer. It’s an opportunity for you to show you care long, long after you’ve closed the deal.
To achieve this is simple. Just integrate Papertrail with your existing systems and offer it as a value-added feature within your warranty package. Papertrail will remind you and your customers whenever a subscription is due or an upgrade is needed.
Improve customer service and enhance loyalty by allowing you to contact your customers with new offerings throughout the lifetime of their products.
Provide unique or non-unique compliant product data for your customers by allowing them to search and view their product information online.
Increase your return on investment in new technologies, such as radio-frequency identification (RFID) tags or Internet-of-things devices.
See the current status of products by adding inspection records, test results, upgrade reports or user feedback to each product file.
Capture warranty information easily at the point of sale or via an online customer interface.
Understand your customers’ needs by having access to full lifetime data for each product.
Simplify administration and protect your brand in the event of a product recall.
“When used in conjunction with Papertrail equipment management system, record creation can be done quickly and accurately.”
How many times might your customer want to hear from you with an offer that could help them out while delivering extra revenues to your business? If you’re not taking advantage of this lifelong opportunity, then speak to us today.
Please complete the form below and submit your enquiry or demo request. A consultant will be in contact by return.