Profit from products you’ve already sold

The simple secret to turning existing sales into future revenue streams

You make a sale. Hand over your product. Job done, right? Wrong. Handled correctly, each sale you make can become a profitable lifelong relationship with your customer. It’s an opportunity for you to show you care long, long after you’ve closed the deal.

To achieve this is simple. Just integrate Papertrail with your existing systems and offer it as a value-added feature within your warranty package. Papertrail will remind you and your customers whenever a subscription is due or an upgrade is needed.

Benefits of Papertrail

Improve customer service and enhance loyalty by allowing you to contact your customers with new offerings throughout the lifetime of their products.

Provide unique or non-unique compliant product data for your customers by allowing them to search and view their product information online.

Increase your return on investment in new technologies, such as radio-frequency identification (RFID) tags or Internet-of-things devices.

See the current status of products by adding inspection records, test results, upgrade reports or user feedback to each product file.

Capture warranty information easily o at the point of sale or via an online customer interface.

Understand your customers’ needs by having access to full lifetime data for each product.

Simplify administration and protect your brand in the event of a product recall.

“When used in conjunction with Papertrail equipment management system, record creation can be done quickly and accurately.”

DMM iD

Extensive features

Designed for easy integration into your existing systems

Papertrail is already being used by a growing range of equipment manufacturers, helping them deliver better customer service and obtain greater insights into post-sale product use.

Compatible with any brand or component

Anything with a serial number, barcode or RFID tag can be tracked and the data sits securely in the cloud, where you can make it available to internal teams or customers, as required.

Mobile friendly

Papertrail is built to work on all iOS and Android devices, making it quick and easy for your staff or customers to update product data from upgrades, inspections, scheduled services, repairs and so on.

Fully customisable

Papertrail allows your customers to set notifications to suit any given asset, making it easy to trigger follow-up campaigns to cross-sell or upsell new products and services.

Simple to use

Implementing Papertrail does not require any additional hardware and the system’s simplicity translates into more profitable operations for your business.

Globally available

Companies worldwide use Papertrail and your staff and customers can access the data they need at any time, from the cloud.

How many times might your customer want to hear from you with an offer that could help them out while delivering extra revenues to your business? If you’re not taking advantage of this lifelong opportunity, then speak to us today.

Get Started

Please complete the form below and submit your enquiry or demo request. A consultant will be in contact by return.