It’s every travel and tourism operator’s nightmare: you send a client on holiday and next you know they’re going to the papers with details of a trip that’s gone wrong. Poor service or shoddy rooms may not always be your fault, but it’s your reputation that suffers.
How can you cut the risk of customer complaints? The only way is to inspect every aspect of your offering with care… and make sure you have a full record of every check and audit. Papertrail makes it easy to update these records in real time, from anywhere.
Enforce inspection regimes and reduce risk for your clients, with a full record of inspections that can be accessed anytime, anywhere for audit and compliance purposes.
Provide evidence of maintenance, servicing and repairs that can used by and provided to third parties such as manufacturers, builders or installers.
Identify trends hidden within inspection and audit histories, using a system that can be seamlessly integrated with iAuditor.
Meet standards for legal inspection processes and schedule daily, weekly, monthly or annual inspections as required.
Reduce workloads and paperwork with faster and more streamlined processing of auditing data.
Spot items needing maintenance or repairs, to prevent issues and keep services running.
“Papertrail is very valuable to World Challenge. It allows us to observe the safety of our customers more effectively, which is why we are one of the most trusted names in the sector.”
Stuart Morris - Global Operations Director - World Challenge
View the case study here.
You’ve worked hard to build your business and its reputation. Don’t let a twist of fate bring it all down. Speak to us now about the Papertrail inspection, certification and audit management platform that can help protect your brand.
Please complete the form below and submit your enquiry or demo request. A consultant will be in contact by return.