From paper logbooks to 26 million inspections
Papertrail started in 2013, in Wales, with a simple observation. The records that prove safety-critical equipment is safe were being kept in damp logbooks, spreadsheets and filing cabinets, while the cost of getting them wrong was an incident, a failed audit or a prosecution. We launched with the help of the Ignite accelerator programme.
Today organisations across regulated industries have completed more than 26,000,000 inspections on Papertrail: offshore wind farms, fire and rescue services, activity centres, rope access teams. The problem has not changed. Inspections have to happen on time. Certificates have to stand up to scrutiny. The right people have to be able to see them. Papertrail exists to make all three routine.
How we got here
2013,Papertrail launches
- Used by climbing walls and adventure parks
- Accepted onto Ignite 100
- V1 of the API released

2016,mobile first
- First mobile apps released, for inspections offline
- Partnered with safety equipment manufacturers to improve data compliance for end users

2018,renewables and beyond
- Used for inspections on Gwynt y Môr, the world's second largest offshore wind farm when it opened
- Papertrail in use in more than 45 countries

2022,independently audited
- Certified to ISO 27001 by the British Assessment Bureau, first issued May 2022

2024,global inspection management
- 120+ manufacturer brands in the equipment directory
- 20,000,000 inspections completed

2025,one shared record
- PartnerHub: equipment owners and their inspection companies working from the same record

2026,twenty-six million inspections
- 26,000,000 inspections completed on Papertrail

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The people behind the platform
Management

Ben Scholes
Chief Executive Officer

Gareth Beanland
Chief Revenue Officer

Oliver Smith
Chief Technology Officer
Development

Kelly Sherburn
Head of Engineering

Gabriel Morais
AI Product Lead

Daniel Nascimento
Senior Full Stack Developer

Jordan Ingram
Data Analyst
Sales & Marketing

Manpreet Singh
Senior Account Manager

Chelsea Bartlett
Senior Account Manager

Michael Butler
Marketing Manager
Abdor Naji
Sales Development Representative

Andrew Cameron
Sales Development Representative

Nathan Young
Sales Development Representative
Solutions & Customer Success

Adam Belmo
Solutions Manager

Vicki Jones
Head of Success & HR

Andy Binns
Product Consultant

Ellie Rose
Product Consultant
- ISO 27001, British Assessment Bureau (opens cvs.babcert.com)
- LEEA Associate Member
- IRATA International Associate Member
- GetApp Category Leaders 2025, GetApp User Reviews 4.7
- Capterra Shortlist 2025, Capterra 4.7 (opens www.capterra.co.uk)
- Software Advice Front Runners 2025, Software Advice 4.7
Frequently asked questions
What is Papertrail?
Papertrail is an inspection and certification platform for regulated industries. It was founded in Wales in 2013 and is used to schedule inspections, record them against the checklist the standard requires, produce certificates, and share the evidence with clients and auditors.
Is Papertrail ISO 27001 certified?
Yes. Papertrail has held ISO 27001 certification since May 2022, issued by the British Assessment Bureau, and is currently certified against ISO/IEC 27001:2022. The certificate can be verified on the British Assessment Bureau's public register.
What industries does Papertrail work in?
Any regulated work where equipment, people or sites have to be inspected and certified. Teams use it in renewables, construction, rope access, lifting, fire and rescue, healthcare, oil and gas, and events and entertainment, among others. Published customer stories include RWE, Vattenfall, the University of Edinburgh, Petrofac, LW Theatres and Zip World.
See what 26 million inspections look like
Book a demo and we'll walk through it with your own equipment.
26 million inspections recorded· No obligation.
Last reviewed on . MJB.






